Terms & Conditions

Review the Terms & Conditions of Kalaverse to see the legal framework governing your use of our site, purchases and service.

Last Updated: August 17, 2025

Welcome to kalaverse.com, owned and operated by Kalaverse. By using this website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using the site.


Website Usage

  • By accessing kalaverse.com, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.
  • You agree not to misuse the website in any way, including but not limited to:
    • Attempting unauthorized access
    • Modifying or disrupting the website
    • Interfering with its security, features, or functionality

Product Information & Availability

  • All product images are for illustrative purposes only. Actual products may vary slightly due to the handcrafted and natural variations in materials like wood and stone.
  • While we make every effort to keep product availability accurate, Kalaverse reserves the right to:
    • Limit or cancel quantities purchased
    • Discontinue any product at any time without prior notice

Pricing & Payment

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes, unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be made using the payment methods provided on the site.
  • Kalaverse does not store your payment information. Transactions are securely processed through third-party payment gateways.

Order Acceptance & Cancellation

  • An order is considered confirmed once payment is successfully processed and an order confirmation email is sent to you.
  • Kalaverse reserves the right to cancel or refuse any order due to:
    • Limited product availability
    • Errors in pricing or product information
    • Suspected fraudulent or unauthorized transactions
  • Orders may only be cancelled before dispatch. Once shipped, orders cannot be modified or cancelled.

Shipping & Delivery

  • Shipping timelines provided are estimates only and not guaranteed.
  • Kalaverse is not liable for delays caused by courier partners or unforeseen circumstances.
  • Please review our full [Shipping Policy] for details.

Returns & Refunds

  • Due to the handcrafted nature of our décor and frames, returns are generally not accepted.
  • Refunds or replacements are considered only in specific cases such as damaged, incorrect, or defective products, subject to approval and timely reporting.
  • Please review our full [Returns Policy] and [Refund Policy] for details.

Intellectual Property

  • All content on kalaverse.com—including text, product images, artwork, logos, branding, and designs—is the intellectual property of Kalaverse.
  • No part of this website or its content may be copied, reproduced, distributed, or used without our prior written consent.

Third-Party Links

  • The website may contain links to third-party websites for your convenience.
  • Kalaverse is not responsible for the content, practices, or terms of any third-party sites.

Limitation of Liability

  • While we strive to ensure the accuracy of product details and website content, Kalaverse does not guarantee that the website will always be error-free or uninterrupted.
  • In no event shall Kalaverse be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Changes to Terms

  • Kalaverse reserves the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website following changes will be deemed acceptance of the revised terms.

Contact Us

For questions or concerns regarding these Terms & Conditions, you can reach us at:

Kalaverse
📧 Email: sales@signfactory.co.in
📞 Support: 9822430405
🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

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