Last Updated: August 17, 2025

Kalaverse values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit kalaverse.com. By using our website, you agree to the practices described in this policy.

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Information We Collect

We may collect the following types of information:

Personal Information

• Your name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.

Automatically Collected Information

• IP address, browser type, device information, and browsing activity collected through cookies, analytics, and tracking tools.

Optional Information

• Preferences, reviews, feedback, or responses you provide through forms, surveys, or customer support.

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How We Use Your Information

We use the information we collect for purposes such as:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order confirmations and shipping updates
• Improving our website, products, and shopping experience
• Marketing and promotional communications (only with your consent)

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Sharing of Information

We do not sell or trade your personal information. However, we may share data with trusted third parties, including:

• Payment Gateways (e.g., Razorpay, Paytm, etc.)
• Delivery & Logistics Partners (e.g., Shiprocket, India Post, courier services)
• IT and Service Providers who maintain and operate our website

All service providers are bound by confidentiality and security obligations.

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Cookies & Tracking Technologies

Kalaverse uses cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Personalize your browsing experience

You may disable cookies in your browser settings, but certain website features may not function properly.

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Data Security

We implement industry-standard security measures to safeguard your data, including:

• SSL encryption for secure online transactions
• Restricted access to personal information
• Secure third-party hosting

While we strive to protect your data, no system is 100% secure. We encourage users to take necessary precautions when sharing information online.

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Your Rights

Depending on your location and applicable laws (such as GDPR or CCPA), you may have rights including:

• Right to access, correct, or delete your data
• Right to restrict or object to processing
• Right to withdraw consent at any time

To exercise these rights, please contact us at info@kalaverse.com.

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Data Retention

We retain your information:

• For as long as your account is active or orders are being processed
• As required by law, tax, or regulatory compliance
• Until you request deletion (where legally applicable)

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Children’s Privacy

Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us to request deletion.

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Changes to This Policy

Kalaverse may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. We encourage you to review it periodically.

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Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Kalaverse
SIGN FACTORY, 394, Ekbote Colony,
Shankar Seth Road, Pune – 411 042
📞 9822430405
📧 sales@signfactory.co.in