Last Updated: August 17, 2025

At Kalaverse, we are committed to delivering our curated wall frames, stone slates, and décor pieces with utmost care and efficiency. This Shipping Policy outlines how and when you can expect your order to arrive.

Order Processing Time

• All orders placed on kalaverse.com are processed within 3–4 business days.
• Orders are not shipped or delivered on Sundays or national holidays.
• During peak festive seasons, exhibitions, or promotional sales, processing may take slightly longer. We will notify you in case of any unusual delays.

Shipping Coverage

• We currently ship across India through our trusted logistics partners.
• Delivery is available to most serviceable pin codes.

Estimated Delivery Time

Once dispatched, orders are typically delivered within:

• Metropolitan cities: 4–5 business days
• Tier 2 & Tier 3 towns: 5–7 business days
• Remote or rural areas: 6–8 business days

Please note: These are estimated timelines. Actual delivery may vary due to external factors such as weather conditions, public holidays, courier delays, or unforeseen disruptions.

Order Tracking

• Once your order is shipped, a tracking link will be sent to your registered email or phone number.
• You can use this link to check your shipment status and expected delivery date.

Delivery Delays & Exceptions

Delivery timelines may be affected by:

• Adverse weather conditions or natural disruptions
• Holiday season volumes
• Remote or non-serviceable locations

In such cases, Kalaverse will make reasonable efforts to keep you updated via email or phone.

Incorrect Addresses or Missed Deliveries

• Customers are responsible for providing accurate shipping details during checkout.
• If delivery fails due to an incorrect address or unavailability of the recipient, our team may contact you for clarification.
• Additional charges may apply for redelivery.

Contact Us

For shipping-related queries or assistance, reach out to us at:

Kalaverse
📧 Email: sales@signfactory.co.in
📞 Support: 9822430405
🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM